Depending on how you interact with Lungpex™ and lungpex.com, we may collect or process categories of personal information such as:

• Contact information, including your name, email address, telephone number where provided, billing address, and shipping address.
• Order and transaction information, including order number, products purchased, quantities, order value, shipping information, transaction status, returns, and refunds.
• Customer account information if you choose to create or use an account.
• Information you provide when communicating with customer support.
• Device and website-usage information, such as browser type, device type, IP address, cookie identifiers, referring pages, and interactions with lungpex.com.
• Payment-related information required by Shopify and applicable payment providers to authorize and process your transaction.

We do not ask customers to send complete payment-card numbers, card security codes, or online banking passwords to Lungpex™ customer support by email.

Personal information may be collected:

• Directly from you when you place an order, submit information, or contact us.
• Automatically through cookies, pixels, logs, and similar technologies when you use lungpex.com.
• From Shopify, payment providers, shipping carriers, warehouses, fulfillment partners, and other providers involved in processing your transaction.
• From advertising, analytics, marketing, or security services where those technologies are enabled and permitted.

Personal information may be used to:

• Process, verify, fulfill, and deliver customer orders.
• Send order confirmations, shipment information, delivery updates, and tracking information.
• Provide customer service and respond to product, order, shipping, or account inquiries.
• Review returns, refunds, disputes, damaged-item claims, and payment questions.
• Detect, investigate, and prevent fraud, misuse, unauthorized activity, or security incidents.
• Operate, troubleshoot, analyze, maintain, and improve lungpex.com and the shopping experience.
• Personalize website content or provide marketing communications where permitted.
• Meet applicable legal, accounting, tax, regulatory, and recordkeeping requirements.
• Establish, exercise, or defend legal claims.

Lungpex.com and services supporting our online store may use cookies, pixels, log files, and similar technologies for website functionality, shopping-cart operation, checkout, customer preferences, security, analytics, fraud prevention, and advertising where applicable.

Certain cookies may be necessary for the website and checkout to operate correctly, while other technologies may support analytics, personalization, or advertising.

Your browser, device settings, and available privacy controls may allow you to block, restrict, or remove certain cookies. Disabling necessary cookies may affect shopping-cart, checkout, customer-account, or other website functionality.

Personal information may be disclosed to service providers where reasonably necessary to operate Lungpex™, complete transactions, provide customer service, or support our online store.

Such providers may include:

• Shopify and other e-commerce technology providers.
• Payment processors, financial institutions, and transaction service providers.
• Shipping carriers, warehouses, and fulfillment partners.
• Customer-service and communication providers.
• Website hosting, analytics, security, and fraud-prevention services.
• Advertising and marketing providers where those services are enabled and permitted.
• Professional advisers, insurers, auditors, accountants, or other business service providers where reasonably necessary.
• Government, regulatory, judicial, or law-enforcement authorities where disclosure is required or permitted by applicable law.

Information may also be disclosed where appropriate in connection with a business restructuring, merger, financing, acquisition, sale, or transfer of assets, subject to applicable requirements.

We do not rent personal information to unrelated third parties for their independent use.

Lungpex™ may use advertising, analytics, pixels, cookies, or similar technologies to understand website activity, measure advertising performance, and present marketing that may be more relevant to users.

Depending on applicable law and the technologies enabled, certain advertising-related disclosures may be considered a “sale,” “sharing,” or use of personal information for targeted advertising even when no money is exchanged.

Where applicable, eligible users may exercise available privacy choices through website or browser privacy controls, where provided, or by contacting service@lungpex.com .

Lungpex™ uses Shopify's e-commerce infrastructure to operate lungpex.com.

Information necessary to operate the store, provide checkout functionality, process purchases, and support related services may therefore be processed by Shopify and applicable service providers in accordance with their respective privacy practices and legal obligations.

Personal information may be retained for as long as reasonably necessary for transactions, order administration, customer service, accounting, taxation, fraud prevention, dispute resolution, enforcement of agreements, and applicable legal or regulatory obligations.

Retention periods may vary depending on the type of information, how it is used, business needs, and applicable legal requirements.

Depending on your place of residence and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

• Request access to certain personal information.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a portable copy of certain personal information.
• Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
• Withdraw consent where processing depends on consent.
• Appeal certain decisions concerning a privacy request where applicable.
• Exercise applicable privacy rights without unlawful discrimination.

These rights may be subject to legal exceptions and limitations. We may need to verify your identity before completing certain requests.

To submit a privacy-related request, email service@lungpex.com with the subject line Privacy Request.

Please clearly describe your request and provide enough information for us to identify the relevant account, communication, or transaction.

For your security, do not send complete credit-card numbers, card security codes, banking passwords, or complete banking credentials by email.

Where permitted by applicable law, an authorized agent may submit a privacy request on your behalf. We may request evidence of the agent's authority and may need to verify your identity directly.

If you choose to receive promotional emails or other marketing communications from Lungpex™, you may use the unsubscribe option included in applicable communications or contact us to request assistance.

Transactional communications relating to orders, payments, shipping, tracking, returns, refunds, security, or customer-support matters may still be sent when necessary to provide the requested service.

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

Customers should protect their account credentials and contact Lungpex™ if they suspect unauthorized account activity or unusual activity relating to an order.

Lungpex.com is intended for general consumer shopping and is not specifically directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has improperly provided personal information to us, please contact customer support so the matter can be reviewed.

Lungpex™ operates an international online store, and our service providers, technology providers, fulfillment partners, payment providers, or other business partners may operate in multiple jurisdictions.

As a result, personal information may be processed or stored in a country or region different from the location from which you access lungpex.com.

Where required, international processing or transfers will be handled subject to applicable legal requirements and safeguards.

Lungpex.com may use or provide access to third-party websites, platforms, applications, payment services, shipping services, or other external services.

Information collected directly by those third parties is governed by their own privacy policies, terms, and practices.

We encourage customers to review the applicable privacy information before submitting personal information directly to a third-party service.

We may revise this Privacy Policy from time to time when our services, website technology, business practices, service providers, legal requirements, or privacy practices change.

The current version will be published on this page together with an updated revision date.

Where appropriate, additional notice may be provided for material changes.